Privacy Policy
Last updated: 13/02/2026
Elizabeth’s Rose Home Care Limited (“we”, “us”, “our”) is committed to protecting your privacy and treating your personal information with care, dignity, and respect. This Privacy Policy explains what information we collect through our website, how we use it, and the rights you have under UK data protection law.
We want you to feel confident when you visit our website or contact us, so we’ve written this policy in clear, human language.
1. Who we are
Elizabeth’s Rose Home Care Limited
Registered in England & Wales
Website: elizabethsrose.co.uk
Email: accounts@elizabethsrose.co.uk
Phone: 01622 296224
We are the “data controller” for the personal information collected through this website.
2. Information we collect
We collect information in the following ways:
a) Contact form submissions
When you contact us through our website, we may collect:
- Your name
- Email address
- Phone number
- Any information you choose to include in your message
We use this information solely to respond to your enquiry and provide the support you’ve asked for.
b) Job application form submissions
When you apply for a role with us, we may collect:
- Your name and contact details
- Employment history
- Qualifications
- CV or supporting documents
- Any additional information you provide
We use this information to process your application and communicate with you about recruitment.
c) Website analytics (now or in future)
We may use analytics tools such as Google Analytics to understand how visitors use our website.
This may include:
- Pages visited
- Time spent on the site
- Browser type
- Device type
- General location (not your exact address)
Analytics helps us improve our website and ensure it’s accessible and useful.
d) Cookies
Our website uses cookies to support functionality and, where enabled, analytics.
You can manage your cookie preferences through your browser settings or via our cookie banner (powered by Complianz).
3. How we use your information
We use your information to:
- Respond to your enquiries
- Process job applications
- Improve our website and services
- Maintain website security
- Comply with legal obligations
We do not sell your data, and we do not use it for unrelated marketing.
4. How your information is stored
Your information may be stored:
- Within our website system
- Within Gravity Forms (our form provider)
- Within secure email systems
- Within recruitment or internal systems when relevant
We take appropriate technical and organisational measures to keep your information safe.
5. Sharing your information
We only share your information when necessary, such as:
- With trusted service providers who help us operate our website (e.g., Gravity Forms)
- With recruitment partners if you apply for a job
- When required by law or regulatory bodies
We never share your information for advertising or commercial purposes.
6. How long we keep your information
We keep your information only for as long as necessary:
• Contact form enquiries: typically up to 12 months
• Job applications: typically up to 6–12 months unless you join the team
• Analytics data: according to the settings of the analytics tool
If you would like your information deleted sooner, you can ask us at any time.
7. Your rights
Under UK GDPR, you have the right to:
• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict certain types of processing
• Withdraw consent (where applicable)
To exercise any of these rights, contact us at:
accounts@elizabethsrose.co.uk
8. Third‑party services
Our website may use trusted third‑party tools such as:
• Gravity Forms (for form submissions)
• Google Analytics (for website insights)
• Embedded content such as Google Maps or social media posts
These services may collect limited technical data to function properly.
We ensure that any third‑party providers we use meet UK GDPR standards.
9. Links to other websites
Our website may contain links to other sites.
We are not responsible for the privacy practices of external websites, so we encourage you to review their policies.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
The latest version will always be available on this page.
11. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
accounts@elizabethsrose.co.uk
